Help & Support

Find the help you need to get started with OneIDEX authentication

Create Account with Email

Set up a new OneIDEX account using your email address and create your own secure password.

Use your existing Microsoft account for seamless single sign-on access to OneIDEX.

Access your OneIDEX account using your email address and password with secure verification.

Quick and secure access using your Microsoft account credentials.

✅ Choose the right account type - Microsoft integration if your organization uses it, otherwise email/password
✅ Use a strong password - Include letters, numbers, and special characters
✅ Keep your email accessible - You'll need it for verification and password resets

✅ Remember your login method - Always use the same way you registered (Microsoft button vs. email/password)
✅ Keep your information current - Update your profile if your email or name changes
✅ Sign out properly - Especially on shared or public computers

For Microsoft Account Issues

For Technical Issues

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